Shipping Policy:

We ship all orders within 1-2 working days of receiving them. Depending on your location, you can expect your order to arrive within 2 to 6 days.

Please note that for any state internal center without flight connections, delivery time maybe 5 to 6 days.

We use the leading courier partner, “Anjani,” for all shipping and delivery services.

Customers will receive an order confirmation email when the order is placed..

Free Shipping:

Free shipping is applicable on all orders. Offer for a limited period only.

Ericare® reserves the right to make any changes to the shipping policy mentioned here.


We understand that sometimes plans change. If you need to cancel or make changes to your order, please let us know before 5 PM on the day of placing the order.

Contact us at our customer care number with your order ID, and we’ll be happy to assist you.

Privacy Policy:

We take your privacy very seriously. When you place an order with us, we collect personal information such as your name, address, and payment details to fulfil orders and provide customer support. We store this information securely and do not share it with third parties without your explicit consent.

Refund Policy:

We stand behind the quality of our products and offer refunds for products that are damaged or defective, within 7 days of delivery.

To receive a refund, customers must provide proof of purchase, an image or video of the damaged or defective
product, and contact our customer service team. Refunds will be processed
within 7 business days of receiving the returned product.

Payment Policy:

We accept payment through debit, credit cards, and UPI.

We store payment information securely and do not share it with third parties without your explicit consent.

Cash on delivery payment option is not available.

Contact Information:

Our customer service team is available from Monday to Saturday from 10 am to 6 pm IST. You can contact us by phone, email, or through the contact form on our website.